Terms & Conditions

Payment

Payment can be made on our secure website by either Visa, Master Card, Delta, Solo or Switch. 

Prices

All prices on our website are in £'s sterling and inclusive of 20 % VAT.  We reserve the right to amend prices at any time without prior notice. 

Delivery Charges

All prices on our website include FREE postage or carriage to most parts of England, Scotland and Wales where the order total is over £50.  However, there are certain post codes that incur a surcharge - see SHIPPING.  For orders outside the United Kingdom, please contact our Sales Team for delivery options and costs.  Same day despatch on all stock items.

Availability

Whilst every effort is made to maintain stocks of all items listed, there may be occasions when an item is temporarily out of stock.  If this occurs, we will contact you upon receipt of your order.

Damaged Goods

Every effort is made to ensure all goods arrive in perfect condition.  However, if you do receive any items that are damaged or appear to be faulty, the Company must be advised within 3 days of receipt.  You are advised to check all items immediately even if you are not using them straightaway. 

Returns

We are confident that you will be happy with your purchases.  However, if you are not satisfied, you may return the goods in a saleable condition, i.e. unused and packaging intact, within 7 days from date of receipt for an exchange/refund, excluding postage/carriage charges.  Exceptions to this are any items that have been cut to your required length.  Please obtain a Posting Certificate from the Post Office or Carrier when returning goods, as Banbury Trailers.co.uk cannot be held responsible for any loss or damage incurred. All correctly dispatched goods that are returned will carry a 15 % handling charge. Special order none stock items can only be returned by prior arrangment.

Guarantee

All products are guaranteed against manufacturing defects for 12 months from date of purchase unless otherwise specified.  If a fault does occur then the item should be returned to us for inspection.  Should the item prove to be faulty, it will be repaired or replaced.  Any carriage charged incurred will then be refunded.

Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. We use the following cookies:

Strictly necessary cookies.

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.        

Analytical/performance cookies.

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. ·        

Functionality cookies.

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).        

Targeting cookies.

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Except for essential cookies, all cookies will expire after 90 Days