Terms & Conditions

PAYMENT
 
Payment can be made on our secure website by either Visa, Master Card, Delta, Solo or Switch. 
 
PRICES
 
All prices on our website are in £'s sterling and inclusive of 20 % VAT.  We reserve the right to amend prices at any time without prior notice. 
 
DELIVERY CHARGES 
 
All prices on our website include FREE postage or carriage to most parts of England, Scotland and Wales where the order total is over £50.  However, there are certain post codes that incur a surcharge - see SHIPPING.  For orders outside the United Kingdom, please contact our Sales Team for delivery options and costs.  Same day despatch on all stock items.
 
AVAILABILITY
 
Whilst every effort is made to maintain stocks of all items listed, there may be occasions when an item is temporarily out of stock.  If this occurs, we will contact you upon receipt of your order.
 
DAMAGED GOODS
 
Every effort is made to ensure all goods arrive in perfect condition.  However, if you do receive any items that are damaged or appear to be faulty, the Company must be advised within 3 days of receipt.  You are advised to check all items immediately even if you are not using them straightaway. 
 
RETURNS
 
We are confident that you will be happy with your purchases.  However, if you are not satisfied, you may return the goods in a saleable condition, i.e. unused and packaging intact, within 7 days from date of receipt for an exchange/refund, excluding postage/carriage charges.  Exceptions to this are any items that have been cut to your required length.  Please obtain a Posting Certificate from the Post Office or Carrier when returning goods, as Banbury Trailers.co.uk cannot be held responsible for any loss or damage incurred. All correctly dispatched goods that are returned will carry a 15 % handling charge. Special order none stock items can only be returned by prior arrangment.
 
GUARANTEE
 
All products are guaranteed against manufacturing defects for 12 months from date of purchase unless otherwise specified.  If a fault does occur then the item should be returned to us for inspection.  Should the item prove to be faulty, it will be repaired or replaced.  Any carriage charged incurred will then be refunded.